TERMS AND CONDITIONS OF PURCHASE
The present conditions discipline the purchases made at www.striullivetriarte.com, in accordance with the provisions of Part III, Chapter I, Consumption Code, Legislative Decree no. 206/2005, as amended by Legislative Decree no. 21/2014 and D.lgs. 70/2003 on electronic commerce. Products purchased at www.striullivetriarte.com are sold by:
Striuli vetri art s.a.s, PIVA: 03346960275 with registered office in Italy, Fondamenta San Giovanni dei Battuti 10 30141 Murano Venice, hereinafter referred to as "Vendor". Any information regarding the sale of the products on www.striullivetriarte.com may in any case be requested by sending an email to: firstname.lastname@example.org.
1. TERMS AND CONDITIONS OF PURCHASE
1.1 These General Sales Conditions discipline exclusively the offer, shipping and acceptance of purchase orders of movable property indicated on www.striullivetriarte.com between users of striullivetriarte.com and the Seller.
1.2 The products referred to in the preceding paragraph are illustrated in the web pages of the site: www.striullivetriarte.com.
1.3 The Seller sells products on www.striullivetriarte.com and carries on its business activities both for consumers and other users. For Consumer Users ("Consumer") means any natural person acting on www.striullivetriarte.com and for purposes other than those relating to his or her commercial, business or professional activity, as provided for in Legislative Decree 6 September 2005 n. 206 (the "Consumption Code"). The effects of these General Conditions are not
Consumers are those who, at the time of purchase of a Product or Service, expressly indicate to belong to the category "Companies, entities, bidders", and enter their VAT ID at the same time. Unless explicitly referred to the Consumer category, the provisions of the General Terms and Conditions apply to all users who purchase Products and / or Services through the Site (the "Customers").
TERMS OF CONTRACT NOTIFICATION
2.1 The contract between the Seller and the user of www.striullivetriarte.com is realized with the Purchaser's access to www.striullivetriarte.com following the procedures outlined in the following points.
2.2 To conclude the purchase agreement of one or more products on www.striullivetriarte.com, you must be of age. The contract is concluded only through the exact completion of the order form in electronic format, which must be transmitted to the Seller, via telematic, following the instructions.
2.3 Before proceeding with the purchase of the products, through the transmission of the order, you are required to read carefully these General Conditions of Purchase and the Disclaimer, as well as to print a copy or to save a copy on your computer. A summary of the contractual and commercial terms and conditions that are proposed for the purchase of the products, including a reference to the General Sales Conditions, and a summary of the essential information of each ordered product with the relevant price (including all Fees or taxes applicable), means of payment that may be used to purchase each product, the manner of delivery and handling of complaints, shipping and delivery costs, any additional charges as well as Seller's references and date within The Seller undertakes to deliver the goods purchased.
2.4 In the order form, immediately displayed before the conclusion of the purchase agreement, information will be provided in summary on: the essential features of the product, the price including applicable taxes and charges and the shipping costs. The contract is concluded when the Seller receives, by electronic means, the buyer's order form, after verifying the accuracy of order data.
2.5 The order form will be stored at the database for the time required for the execution of orders and in any case under the terms of the law.
2.6 When submitting the Order Form, the Buyer will be advised that the forwarding will imply the obligation to pay the indicated price. Before proceeding with the order transfer, Buyer will be required to identify or correct any errors in the insertion of the data.
2.7 The language available to conclude the contract with the Seller is Italian.
2.8 Upon conclusion of the contract, the buyer will take charge of the order.
2.9 The Seller may not process any Purchase Orders that do not provide sufficient Solvency Guarantees or that are incomplete or incorrect or if the products are unavailable. The buyer in these cases will be informed that the contract is not concluded.
If the products offered for sale are no longer available or available for sale at the time of access to www.striulluvetriarte.com or at the time of placing the order, the seller will notify the customer promptly and in any case within 30 days of unavailability of the product. In addition to the order and payment of the price, the Seller will reimburse the amount paid by the customer and the contract will be resolved.
2.10 With the transmission of the order the Buyer accepts unconditionally and undertakes to observe these General Sales Conditions. Also with the order transmission the Buyer
2.11 The product purchased at www.striullivetriarte.com is intended solely for the country in which the Buyer makes the order; Therefore, if Buyer enters the product in another country, the Buyer is responsible for the input and is required to follow the applicable regulations and restrictions both for export from the country where you purchased the product For import into the country where the product is intended to be brought.
3. PRICES AND GUARANTEES
3.1 The products offered on sale at www.striullivetriarte.com are all products made of glass according to the techniques acquired by Master Alberto Striulli.
3.2 The essential features of the products are presented on www.striullivetriarte.com within each product card. The images and colors of the products offered on sale may not match the actual ones due to the internet browser and monitor used.
3.3 All sales prices of the products shown and indicated on the website www.striullivetriarte.com are expressed in Euros.
3.4 The prices indicated in the WEB list of the previous point are understood to include VAT and, in any event, any tax and / or tax. For the products selected for purchase or included in the "Shopping Cart", the unit price, the total price and the total VAT included in the Euro are shown.
4. PAYMENT METHODS
4.1 Payment must be made exclusively in Euros.
4.2 Any payment by Buyer may only be effected by means of one of the following methods: paypal - credit card.
4.3 In the case of payment by credit card, financial information will be forwarded, through encrypted protocol, to the banks that provide the related electronic payment services at a distance without third parties being able to access them in any way. In addition, such information will never be used by the Seller except in order to complete the purchase procedures and to issue the relevant refunds in the event of any refund of the products as a result of the exercise of the right of withdrawal, or where it is necessary to prevent Or report fraud to the police.
5.1 The delivery of goods purchased at www.striullivetriarte.com is foreseen for the territories indicated in the shipping and packaging menu.
5.2. The Seller will deliver the selected and ordered products, in the manner chosen by the Buyer or indicated on the Website.
5.3 The modalities, times and costs of production are clearly indicated and clearly indicated at www.striullivetriarte.com.
5.4 Express delivery service includes packing, transport and insurance against any theft, damage or loss that may occur during the trip.
5.5 Seller guarantees the integrity of the product until the Product and / or products are received. The customer must see the product forward to the forwarder. In the event that the Customer receives a non-integrity product, the Customer is required to make a Photo of the Product, to report it to the forwarder and the Seller. In such case, the Seller, in case of product breakage during the shipment, undertakes to replace the product with the same or similar product as soon as possible.
6. LIMITATION OF LIABILITY AND WARRANTIES
6.1 Seller shall not be liable for any disavowal due to force majeure if it fails to execute the order within the terms of the contract.
6.2 Seller may not be held liable to the Buyer, except in the case of guilty verdict or gross negligence, for disagreements or malfunctions related to the use of the Internet outside its own control or its sub-suppliers.
6.3 Seller will also not be liable for damages, losses and costs incurred by Buyer as a result of non-execution of the contract for causes which are not attributable to him, since the Buyer is entitled only to the full refund of the price paid and any additional charges incurred.
6.4 The Seller shall not be liable for any fraudulent and unlawful use that may be made by third parties, credit cards, checks and other means of payment upon payment of the purchased products if it proves to have adopted All the possible caution based on the best science and experience of the moment and on the basis of ordinary diligence.
6.5 In no event shall the Buyer be liable for delays or disqualifications in the payment if he proves that he has paid the same in the times and manner indicated by the Seller.
6.6 Consequently, any Customer's right to damages or compensation and any contractual or non-contractual liability for direct or indirect damages to persons and / or property resulting from the use or lack of use of the products is excluded.
6.7 The visual representation of Products on the Site generally corresponds to the photographic image of the same. It should also be considered the artisanal manufacturing of the articles. The uniqueness of the objects on sale in the site
Www.striullivetriarte.com derive from the manual processing and production of glass. It is therefore natural that it is not possible to add or reintegrate objects into periods after the sale without any difference in color, weight, and decor. In fact, the slightest difference between the melting temperature of the glass and that of the external environment during the processing phases can cause sensitive variations in the finished product. In any case, the company is committed to maintaining the highest standards possible regarding the quality of the products described in the catalog.
7. CUSTOMER SERVICE
7.1 Any information may be requested by emailing us at: email@example.com
8. RIGHT OF WITHDRAWAL
8.1 The Right of Withdrawal applies to consumers only, ie to individuals who act for purposes other than those related to professional, commercial and business activities. They are therefore excluded from the right of withdrawal, purchases made by retailers and companies.
8.2 The buyer-consumer has the right to terminate the contract concluded with Seller without penalty and without specifying its reason within fourteen (14) days from the day of receipt of the products purchased at www.striullivetriarte.com in the manner Below.
8.3 In order to terminate the contract, the Buyer - consumer may use the Return Form (conforming to the type form in accordance with Article 49, paragraph 4 of the Consumption Code) or to draw up and send to the Seller another explicit statement of the decision to withdraw from Contract with the number and date of the order to be filled in and forwarded directly to the address: firstname.lastname@example.org or by registered letter with acknowledgment of receipt at: Striulli vetri arte sas Fondamenta San Giovanni dei Battuti 10 30141, Murano Venice. In either case the burden of proving the correct and timely exercise of the right of withdrawal will be on the buyer.
8.4 Once the contract has been withdrawn, the Buyer will return the goods to the Seller at Striulli Vetri Arte sas - Fondamenta San Giovanni dei Battuti 10 - 30141 Murano Venice Italy - delivering them to the courier for shipment within 14 days As from when the Seller has been informed of the decision to withdraw from the contract.
8.5 The only costs borne by the purchaser are those for the refund of the products purchased.
8.6 The Right of Withdrawal - in addition to respecting the terms and conditions described in points 8.1, 8.2, 8.3 and 8.4 above - shall be deemed to be exercised correctly if all of the following conditions are also fully respected:
a. The Returned Form or any other explicit statement of the decision to withdraw from the contract must be properly completed and transmitted to the Seller within 14 days of receipt of the Products;
b. The products should not have been used, washed and must be intact;
c. The products must be returned in their original packaging;
d. The products returned must be delivered to the shipper within fourteen (14) days from the date on which the seller has been informed of the decision to withdraw from the contract;
is. The products must not be damaged.
8.7 If the Right of Withdrawal is exercised in accordance with the terms and conditions set out in this Section 8, the Seller shall refund any sums already received for the purchase of the products in accordance with the terms and conditions laid down.
8.9 Amounts will be refunded as soon as possible and in any case within fourteen (14) days from the date on which the Seller has become aware of the exercise of the right of withdrawal, the reimbursement procedures will be activated once Verified the correct execution of the above terms and conditions.
8.10 If the terms and conditions for the exercise of the right of withdrawal referred to in points (a), (d) and (e) of paragraph 7 above are not respected, you will not be entitled to the repayment of the sums already paid to the Seller . Within 14 days of sending the email that will be notified of the failure to accept the return, the buyer may choose to reimburse, at his own expense, the goods in the state in which they were returned to the Seller, giving notice to the Seller, according to Modes that will be communicated. Otherwise, the Seller may hold the goods in addition to the sums already paid for their purchase. If the conditions of points (b), (c) and (d) of paragraph 7.7 above are not met, you will not be entitled to a full refund of the amounts already paid to the Seller. In fact, the Buyer will be responsible for the decrease in value of returned products, resulting from a use other than that authorized by the Seller in order to enable you to ascertain the nature, characteristics and operation of the products themselves. In this case, a refund of 10 to 90 percent of the amount paid to the Seller for the purchase of the returned product will be deducted from the intended refund, as will be specifically communicated via e-mail to the Seller. Within 14 days of sending the e-mail with which the sum deducted from the refund will be communicated, the Buyer may choose to reimburse, at his own expense, the products in the state in which they were returned to the Seller by giving notice to Seller, In the manner that will be communicated. Otherwise, the Seller may retain the products and the amount corresponding to the percentage deducted on the refund.
9. TIMES AND RETURN MODES
9.1 After the return of the Products, Seller shall make the necessary inquiries regarding their compliance with the terms and conditions set forth in paragraph 8. If the checks are concluded positively, the Seller shall send the Buyer by e-mail , The relative confirmation of acceptance of the products thus returned. In the event that the verifications do not end positively, the Seller shall communicate by electronic mail the existence of a decrease in the value of the returned products resulting from the failure of the Buyer to comply with the conditions set out in points b ) there is
(D) of paragraph 8.3 above. At the same time, the Seller shall also communicate the amount to be deducted from the sums paid for the purchase of the returned products; Without prejudice to the possibility of repossessing at the Buyer's expense of the products in the state in which they were returned to the Seller in accordance with paragraph 8.10 above.
9.2 Whatever the mode of payment used, the refund, in whole or in part, is triggered by the Seller as soon as possible.
9.3 Seller redeems the same payment method used by Buyer for the purchase of returned products.
10. APPLICABLE LAW AND COMPETENT HOLIDAY
10.1 The General Sales Conditions are governed by Italian law and in particular by Legislative Decree no. 206 of the Consumption Code to Chapter I ° "Consumer Rights in Contracts", with particular reference to the rules on distance contracts and Legislative Decree no. 70 on certain aspects of electronic commerce.
10.2 All Disputes arising from this Agreement shall be referred to the Chamber of Commerce of Venice and resolved in accordance with the Settlement Rules adopted by it.
10.3 In the event that the parties intend to bring the ordinary judicial authority, in the case of litigation with a non-qualifying subject as a consumer will be solely responsible for the Judicial Authority of Venice, in the case of a consumer the competent forum will be that provided by law.
11. MODIFICATION AND UPDATE
11.1 The General Sales Conditions are amended from time to time also in view of possible regulatory changes.
12. TERMS OF ARCHIVING THE CONTRACT
12.1 Pursuant to art. 12 of Legislative Decree 70/03, the Buyer informs the Buyer that each order sent is stored in a digital / paper form on the server at the Seller's premises on the basis of confidentiality and security.
13.1 Information regarding the processing of personal data is available by accessing the dedicated web page at www.striullivetriarte.com.